From the start of your letting journey, you’ll deal with the same team of professionals
Work from home in style in the onsite business lounge or chill out in the in the landscaped gardens
New neighbourhood, new way of life
Pets are part of the family
We know it’s important to have someone who’s always there to help – that’s why we have a dedicated property management team who will be with you from day one. They’ll show you the ropes and be your go-to people for anything and everything to do with your home.
Residents have access to beautiful landscaped gardens, a fully-equipped private gym, business lounge, cinema room, and private dining room, which can be hired for special occasions. There’s also a 24-hour concierge service and secure car park and bike store.
In an area undergoing one of the largest regenerations in London, Nine Elms Point is in the heart of a very exciting place to live. Close to the River Thames, this will become an extremely vibrant riverside location with new green spaces, shops, restaurants and bars.
Many landlords hate the thought of their tenants having pets. Luckily, we’re a little different. Pets are great for stress relief (and cuddles), so if you live with us, you can bring your bundle of fluff with you too.
Situated in leafy South West London near the River Thames, Nine Elms Point benefits from a Zone 1 location away from the concrete jungle. Vauxhall underground and mainline train station is just minutes away connecting you the West End and beyond via the Victoria line, and Waterloo and further afield via South West Trains. There is also an extensive network of bus routes in the area meaning it’s always easy to get where you need to be. Plus, by 2019, the extension of the Northern line will bring two new underground stations to the area, one of them adjacent to Nine Elms Point, adding to the great transport links already present.
Following the latest Covid-19 guidelines from the government, and subject to stringent social distancing measures, we are now open again for in-person tours, by appointment only. Appointments will take place between 11 am and 3 pm on Mondays, Wednesdays and Fridays, to limit non-essential travel during busy traffic periods. Tours will be limited to up to two members of the same household at a time. All of our team members are required to wear masks and gloves during the tour. You will also need to bring a mask and should not attend the viewing if you are displaying any symptom of illness. We are maintaining extremely high standards of cleanliness in our show apartments and amenity areas: touch points (doorknobs, counters, etc) will be cleaned between each tour. The safety of your family and our teams continues to be our main priority. Due to the UK Right to Rent policy, we are required to obtain and check original identification of tenant(s) that allow them to live in the UK. These documents are normally checked at the viewing stage, so please be prepared to show your identification to our team member. Documents must be obtained and checked for all tenants wishing to live in the apartment; if a tenant is not present at viewing or a virtual viewing is arranged, a copy of the document must be sent via email to the MyLo team, who is then required to see the tenant and check the document via Skype or FaceTime before agreeing a contract. Documents will need to be verified in person upon arrival for move-in.
Reserving an apartment is easy and can be completed in just a few minutes over the phone or after you have viewed the property and decided that you want it. You can also reserve an apartment on this website - available apartments are listed under their locations pages here. There will then be a one-off, non-refundable holding commitment per person required at commitment stage and deposit payable at the time of application. The holding commitment is also refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in-person viewing.
Due to the UK Right to Rent policy, we are required to obtain and check original identification of tenant(s) that allow them to live in the UK. These documents are normally checked at the viewing stage, so please be prepared to show your identification to our team member. Documents must be obtained and checked for all tenants wishing to live in the apartment; if a tenant is not present at viewing or a virtual viewing is arranged, a copy of the document must be sent via email to the MyLo team, who is then required to see the tenant and check the document via Skype or FaceTime before agreeing a contract. Documents will need to be verified in person upon arrival for move-in.
Once you have paid your holding commitment, you are required to go though referencing checks with an independent provider which we will refer you to. These checks can be as short as 1 day if all information is provided.
The reference check process is mainly dependent on your availability and ability to complete the online application form, and on your referees’ availability. However, the process normally takes around 3-7 business days.
Written cancellations received within 24 hours from securing the apartment are accepted with a refund of your holding commitment. Any cancellations received later than 24 hours will be accepted, however without refund of the holding commitment.
We offer flexible lease terms from 6 months onwards. If after the expiration of your fixed term, you wish to continue living with us, but without locking yourself into another fixed term, we also give you the option of rolling on a month to month basis, for an additional monthly fee.
In order to rent a MyLo apartment, you will need to pass affordability checks. The joint household income must be at least 2.5 times the rent. Advance rental payments are an option if a household does not pass the affordability criteria. We can only accept UK nationals who reside here as guarantors for residents who are not able to meet the criteria.
All individuals over 18 years old are welcome to apply for one of our apartments, however all students will be required to pay upfront.
Once all tenants have passed referencing checks, your first month’s rental payment is payable. If your tenancy starts before the 20th of the month, your first rental payment will cover the remainder of that month. If your tenancy starts on or after the 20th of the month, your first payment will cover the prorated (remainder) rent of that month in addition to the rent for the following month. Once verification process has been completed, a member of our team will be in contact to confirm securing the flat as well as next steps in reviewing and signing your Tenancy Agreement.
One off non refundable holding commitment of £400 that will be allocated towards your first month rent. Additional fees apply for parking, pets and other services that can be arranged at the start of your contract.
We charge apartment deposits at 1 bedroom £1000, 2 bedroom £1600 and 3 bedroom £1600.
Your deposit is protected by The Deposit Scheme and refundable at the end of your tenancy. We process your deposit within 10 days after agreeing with you on charges applied to damages, if any, excluding normal wear and tear conditions.
We have teamed up with flatfair who offer a simple, safe and affordable alternative to tenancy deposits. Instead of paying a deposit at the start of your tenancy, simply pay flatfair a one-off, non-refundable, membership charge of £350 per household. As flatfair isn’t an insurance product, tenants simply agree to pay for any valid claims or damages at the end of the tenancy. If you wish to take advantage of this option please visit www.flatfair.co.uk or talk to your property manager for more information.
Your holding commitment, deposit and first months’ rent can be paid via bank transfer into the account information with which we provide you at the time of application. Monthly rental payments can only be paid by Direct Debit.
Rent is due on the 1st of the month by Direct Debit.
Your rental increases are noted within your contract and this is usually only applicable for longer contracts of more than 12 months.
Once the application process is complete and reference checks passed, your new property manager will get in touch to discuss the tenancy agreement and terms you are about to enter. Once all is agreed and the agreement is signed, we will schedule a convenient time with you to meet on the day of your move-in to handover keys, settle your balance, conduct apartment inspection/inventory, complete a home induction tour, and help you settle into your new home.
During times of uncertainty related to the Coronavirus pandemic (Covid-19), we are offering flexible moving dates. This means you can change your move in date to any day within a 30 day window of the original date.
We require 2 months’ written notice of your intention to vacate the property at end of your tenancy. This notice of intent can be cancelled and you can continue residing in your MyLo apartment for another fixed term by renewing or by rolling on month-to-month. However, if your apartment has been leased following receipt of your written notice of intent to vacate, we will not be able to receive cancellation. If you wish to terminate your contract early, an early termination fee will be charged equivalent to two month’s rent to exercise the termination.
At MyLo, we aim for the highest standard of services and quality of product, therefore we ask that our residents maintain their homes in good condition and leave the property in the same state and condition in which it was received in order to avoid cleaning fees at move-out. At MyLo, we offer preferential rates in cleaning services, so these will be available for your convenience.
No, it is part of our service to assist you with the inspection and the inventory of the property on the day of your move-in without any additional charge.
The difference in MyLo service comes from having a dedicated property management team, whose only goal is to deliver an exceptional customer service experience to our residents. We have a designated community manager, service team and maintenance who will look after you during your stay with us and support you throughout.
Yes, we love them! As leaseholders within the block, we have a very good professional relationship with the Block Management agent, however written permission is still required before accepting pets in the apartments. There is monthly pet rent of £75 per pet, which contributes to the additional communal cleaning and maintenance required. Unfortunately, there are some breed restrictions in place, so please contact us for full details.
Our CCTV policy can be found here. Mylo CCTV policy
While living in one of our MyLo apartments, you will benefit from the 24/7 Concierge services onsite to respond to any emergencies within the block. Your MyLo maintenance and management team is also ready to respond to any emergency such as flooding, power outages or fire. More information on what is considered an emergency can be found in your resident handbook provided on the day of move-in.
Our leasing office has gone virtual. As the Coronavirus (COVID-19) situation has evolved, we have made changes to our business practices based on the latest public health recommendations. Our management office will remain open to serve our residents. However, we are temporarily ceasing all in-person property tours and meetings with prospective residents. Instead, we invite you to use our website to explore our community virtually. You may also call or email our leasing office to set up a virtual viewing with one of our leasing professionals.